Terms of Service

These Terms of Service govern your access to and use of the website located at https://www.activ8-health.com and any related services, features, content, and applications offered by ProHealth PLLC, DBA “Activ8 Health”.

By accessing or using this website and any services provided by Activ8 Health, you agree to be legally bound by these Terms of Service. If you do not agree, do not use this website or services.

Company Information

This website is operated by ProHealth PLLC, doing business as Activ8 Health.

Throughout these Terms, “Activ8 Health,” “we,” “us,” and “our” refer to ProHealth PLLC, DBA Activ8 Health.

Medical Services Disclaimer

Activ8 Health offers direct medical services, including telehealth consultations, clinical evaluations, treatment planning, and prescription services, when clinically appropriate.

All medical services are provided by a licensed healthcare professional authorized to practice in the state where the patient is located at the time of care.

Medical decisions are made solely by the treating provider based on the patient’s medical history, clinical evaluation, and applicable standards of care.

This service is not intended for emergency medical conditions. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

No Doctor Patient Relationship via Website Content

Information provided on this website is for educational and informational purposes only and does not create a doctor patient relationship. A doctor patient relationship is only formed after you complete the medical intake process and are evaluated and accepted for treatment by a licensed provider.

Eligibility Requirements

To use Activ8 Health services, you must be at least 18 years old, be a legal resident of the United States, provide accurate and complete medical information, and agree to these Terms of Service.

We reserve the right to refuse service to any individual at our sole discretion.

Telehealth Consent

By using our services, you consent to receiving healthcare services via telemedicine. Telehealth involves electronic communication that allows healthcare providers to evaluate, diagnose, and treat patients remotely.

You understand and acknowledge that telehealth may not be as complete as in-person care, that there are potential risks related to technology failures, and that you may withdraw consent for telehealth services at any time.

Medical Evaluations and Prescriptions

All prescriptions are issued solely at the discretion of a licensed provider following a medical evaluation. Not all patients will qualify for treatment or prescriptions.

We do not guarantee that any medication, treatment, or therapy will be prescribed.

Prescription fulfillment is subject to pharmacy approval and applicable federal and state regulations.

Electronic Communications Consent

By providing your contact information, you expressly consent to receive communications from Activ8 Health, including emails, phone calls, text messages, and automated or prerecorded communications.

These communications may include appointment reminders, medical follow-ups, treatment updates, prescription notifications, billing notices, service announcements, and marketing messages.

By providing your mobile phone number, you expressly consent to receive recu text messages. Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may opt out of SMS messages at any time. Consent to receive text messages is not a condition of purchase.

Privacy and HIPAA Acknowledgment

Your use of this website and services is governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which describe how we collect, use, store, and protect your personal and medical information.

By using our services, you acknowledge and agree to the terms described in those policies, which are incorporated by reference into these Terms of Service.

Subscriptions and Billing

Certain services may be offered on a subscription basis. By enrolling in a subscription, you authorize recurring charges to your selected payment method in accordance with the pricing disclosed at checkout.

Subscriptions continue until canceled. You may cancel at any time by contacting customer support prior to your next scheduled billing date.

Payment Processing

Payments made through this website are processed using secure third party payment processors, including Stripe. Activ8 Health does not store or directly process credit or debit card information submitted online.

Refund Policy

Medical consultations, provider evaluations, and clinical services are non-refundable once rendered.

Medication orders and pharmacy fulfillment fees are non-refundable once processed or shipped.

Subscription refunds are handled on a case-by-case basis and are not guaranteed.

Chargebacks or payment disputes may result in immediate suspension or termination of services.

No Insurance Billing

Activ8 Health does not accept or bill insurance. All services are provided on a self-pay basis.

User Responsibilities

You agree to provide accurate and truthful medical information, follow prescribed treatment protocols, use medications only as directed, not share prescription medications, and comply with all applicable laws and regulations.

Failure to comply may result in termination of services.

Prohibited Uses

You may not use our services to obtain controlled substances unlawfully, misrepresent medical history, commit fraud, harass or abuse staff or providers, or violate any laws or regulations.

Intellectual Property

All website content is the exclusive property of Activ8 Health and protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

To the maximum extent permitted by law, Activ8 Health shall not be liable for indirect, incidental, consequential, or punitive damages.

Total liability shall not exceed the amount paid by you during the six months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Activ8 Health, its officers, employees, contractors, and providers from any claims arising from your use of services or violation of these Terms.

Modifications

We reserve the right to modify these Terms at any time. Continued use of services constitutes acceptance of updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona.

Contact Information

Activ8 Health
Operated by ProHealth PLLC
Email: annika@activ8-health.com